Putting Service Into Library Staff Training

Putting Service Into Library Staff Training

A Patron-centered Guide

Book - 1994
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This guide should help library managers at all levels help their staff in caring for library patrons. The work offers suggestions on attracting, hiring, training, supervising and evaluating staff who combine proficiency in their specific jobs with sensitivity to patron needs.
Publisher: Chicago : American Library Association, 1994.
ISBN: 9780838934371
Characteristics: vi, 72 p. ; 22 cm.


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